Problem Scenario

Asustem Robotics faced operational inefficiencies in sales, customer service, order processing, and inventory management. These issues led to lost leads, slow responses, delayed orders, inaccurate stock tracking, and fragmented data that made decision-making difficult.

Solution?

The team implemented a full Salesforce-powered automation setup including:

• Lead prioritization to focus on high-value prospects

• Opportunity tracking for clear pipeline visibility

• Sales forecasting to support strategic planning

• Order automation to speed up fulfillment processes

• Support management for efficient customer service

• Real-time dashboards for data driven decision-making